Abdulmalek, F. And ALLAHVERDİ, A. 2009. Optimising a help desk performance at a telecommunication company. INTERNATIONAL JOURNAL OF ENGINEERING SYSTEMS MODELLING AND SIMULATION , no.2-3 , 160-164.

Abdulmalek, F., & ALLAHVERDİ, A., (2009). Optimising a help desk performance at a telecommunication company. INTERNATIONAL JOURNAL OF ENGINEERING SYSTEMS MODELLING AND SIMULATION , no.2-3, 160-164.

Abdulmalek, Fawaz, And ALİ ALLAHVERDİ. "Optimising a help desk performance at a telecommunication company," INTERNATIONAL JOURNAL OF ENGINEERING SYSTEMS MODELLING AND SIMULATION , no.2-3, 160-164, 2009

Abdulmalek, Fawaz And ALLAHVERDİ, ALİ. "Optimising a help desk performance at a telecommunication company." INTERNATIONAL JOURNAL OF ENGINEERING SYSTEMS MODELLING AND SIMULATION , no.2-3, pp.160-164, 2009

Abdulmalek, F. And ALLAHVERDİ, A. (2009) . "Optimising a help desk performance at a telecommunication company." INTERNATIONAL JOURNAL OF ENGINEERING SYSTEMS MODELLING AND SIMULATION , no.2-3, pp.160-164.

@article{article, author={Fawaz Abdulmalek And author={ALİ ALLAHVERDİ}, title={Optimising a help desk performance at a telecommunication company}, journal={INTERNATIONAL JOURNAL OF ENGINEERING SYSTEMS MODELLING AND SIMULATION}, year=2009, pages={160-164} }