Thesis Type: Postgraduate
Institution Of The Thesis: Gazi Üniversitesi, Fen Bilimleri Enstitüsü, Turkey
Approval Date: 2016
Student: HAMADA H.H SHAT
Supervisor: HAKAN ÇERÇİOĞLU
Abstract:In this work, an optimization scheme is proposed in order to schedule the patient appointment at SEY-MET Dental Polyclinic and to reduce the effect of the no-show patient rate. In order to provide an efficient performance for the SEY-MET Polyclinic in the long term, a new appointment system is established. In this context, the improvement model considers factors which found to influence patient scheduling decisions in outpatient clinics. A simulation model is developed to determine the optimum appointment system, and Finally Goal programming (GP) method are constructed to determine the available weekly appointment for each service room.