Appoıntment Schedulıng For A Dental Outpatıent Center: An Applıcatıon


Thesis Type: Postgraduate

Institution Of The Thesis: Gazi Üniversitesi, Fen Bilimleri Enstitüsü, Turkey

Approval Date: 2016

Student: HAMADA H.H SHAT

Supervisor: HAKAN ÇERÇİOĞLU

Abstract:

In this work, an optimization scheme is proposed in order to schedule the patient appointment at SEY-MET Dental Polyclinic and to reduce the effect of the no-show patient rate. In order to provide an efficient performance for the SEY-MET Polyclinic in the long term, a new appointment system is established. In this context, the improvement model considers factors which found to influence patient scheduling decisions in outpatient clinics. A simulation model is developed to determine the optimum appointment system, and Finally Goal programming (GP) method are constructed to determine the available weekly appointment for each service room.