Practice-trips: efficiency and quality perceptions of prospective tour guides


Arslanturk Y., Altunoz O.

World Conference on Business, Economics and Management (BEM), Antalya, Türkiye, 4 - 06 Mayıs 2012, cilt.62, ss.832-836 identifier

  • Yayın Türü: Bildiri / Tam Metin Bildiri
  • Cilt numarası: 62
  • Doi Numarası: 10.1016/j.sbspro.2012.09.140
  • Basıldığı Şehir: Antalya
  • Basıldığı Ülke: Türkiye
  • Sayfa Sayıları: ss.832-836

Özet

There are higher education programs offering tourist guide programs across Turkey, ranging from associate's degree to undergraduate degree. One of the final prerequisites by the government for those at higher schools is that students are to complete a 40-day Turkey trip to be a licensed tourist guide. Given this, this study set out to shed light on how effectively and efficiently these practice-trips are handled, and whether the participants are content with the trip with respect to the destinations visited, the competence of guide, and other physical attributes such as the quality of lodging and transport facilities. The results suggest that the quality perceptions of the undergraduate students are higher in terms of the dimensions used in the study. (C) 2012 Published by Elsevier Ltd. Selection and/or peer review under responsibility of Prof. Dr. Huseyin Arasli