Effects of window proximity on perceptions of employees in the call center offices


YILDIRIM K., ÖZKAN A., Gunes E., Mestan A.

FACILITIES, vol.38, pp.577-594, 2020 (ESCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 38
  • Publication Date: 2020
  • Doi Number: 10.1108/f-11-2018-0145
  • Journal Name: FACILITIES
  • Journal Indexes: Emerging Sources Citation Index (ESCI), Scopus, ABI/INFORM, Aerospace Database, Business Source Elite, Business Source Premier, Communication Abstracts, INSPEC, Metadex, Civil Engineering Abstracts
  • Page Numbers: pp.577-594
  • Keywords: User satisfaction, Educational level, Workspace, Call center, Window proximity, Workstation arrangement, INDOOR ENVIRONMENTAL-QUALITY, OCCUPANT PRODUCTIVITY, COEFFICIENT ALPHA, SATISFACTION, NOISE, PERFORMANCE, BUILDINGS, PRIVACY, GENDER, WORK
  • Gazi University Affiliated: Yes

Abstract

Purpose