The effects of leadership style on employee well-being in hospitality


Kara D., Uysal M., Sirgy M. J. , Lee G.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, cilt.34, ss.9-18, 2013 (SSCI İndekslerine Giren Dergi) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 34
  • Basım Tarihi: 2013
  • Doi Numarası: 10.1016/j.ijhm.2013.02.001
  • Dergi Adı: INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
  • Sayfa Sayıları: ss.9-18

Özet

We conducted a study to test the notion that transformational leadership style is more effective than transactional leadership style by fostering employee well-being (enhancing quality of work life and life satisfaction as well as increasing organizational commitment and decreasing employee burnout. We surveyed 443 employees at 5-star hotels in Turkey. The results provide support for the positive effect of transformational leadership in the hospitality industry, which implies that hospitality managers should be trained to use a transformational leadership style to enhance employee well-being. (C) 2013 Elsevier Ltd. All rights reserved.