Technology Analysis and Strategic Management, 2025 (SSCI, Scopus)
In VUCA-world conditions, collaborative approach in business processes is the prevailing understanding. Collaboration is supported by smart technologies and extended to cross-partner innovation creation. Simultaneous utilisation of various smart technologies reforms design and innovation processes. Via an integrative review, this article overviews the smart technologies in relation to collaborative innovation and develops a generic framework. Benefits and performance improvements obtained in the design and innovation lifecycle are discussed comprehensively. Findings reveal main contributions of these technologies as: seamless integration of design databases with ERP and manufacturing systems; accelerated dynamic innovation processes; designer collaboration via virtual platforms; rapid joint prototyping via simulation, virtual and augmented reality tools; and active customer involvement in design via 3D-printer technology. Hardships to obtain technology-based collaboration across partners are discussed under the dimensions of ‘technological’, ‘managerial and organisational’, and ‘behavioural and cultural’, key takeaways being offered under each dimension. Results indicate the vitality of handling the soft aspects along with technological components.