University Students' Problem Areas and Psychological Help-Seeking Willingness

Erkan S., Ozbay Y., CİHANGİR ÇANKAYA Z., Terzi S.

EGITIM VE BILIM-EDUCATION AND SCIENCE, vol.37, no.164, pp.94-107, 2012 (SSCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 37 Issue: 164
  • Publication Date: 2012
  • Journal Indexes: Social Sciences Citation Index (SSCI), Scopus, TR DİZİN (ULAKBİM)
  • Page Numbers: pp.94-107
  • Keywords: Problem areas, help seeking willingness, university students, SEX-DIFFERENCES, PREVALENCE, ATTITUDES, GENDER, IMPACT
  • Gazi University Affiliated: Yes


This study aimed to explore the relationships between Turkish university students' problem areas, problem levels and their preferences and willingness for help. The sample of the study included 5829 undergraduate students (2974 females, 2841 males, 14 unknown). In order to collect the data, Problem Concern Scale, Psychological Help Seeking Willingness Scale and Information Sheet were used. To examine the differences in students' scores, t-test, one way analyses variance, and Bonferroni Multiple Comparison Test were administered. The results of analyses showed that there were significant differences between female and male students in problem areas and psychological help seeking willingness. Students from higher socio-economic status have more problems than others. Turkish university students experienced mostly emotional, academic and economic problems. Also, students were more willing to seek help from their family and friends. In general, students' willingness to seek help from professionals was at moderate level.