A hybrid multi-criteria decision making model to evaluate hotel websites

Akincilar A., Dagdeviren M.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, cilt.36, ss.263-271, 2014 (SSCI) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 36
  • Basım Tarihi: 2014
  • Doi Numarası: 10.1016/j.ijhm.2013.10.002
  • Dergi Adı: INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
  • Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus
  • Sayfa Sayıları: ss.263-271
  • Anahtar Kelimeler: Hotel websites, Website evaluation, Hospitality management, AHP, PROMETHEE, TOURISM MANAGEMENT, SERVICE QUALITY, PERFORMANCE, PROMETHEE, CRITERIA, RANKING, AHP, HIERARCHY, SELECTION, INTERNET
  • Gazi Üniversitesi Adresli: Evet

Özet

Purpose: The main purpose of the study is to develop a robust and reliable model which evaluates the quality of hospitality websites, or more specifically, hotel websites.