The effect of a coping training program on the burnout levels of ambulance staff during the COVID-19 pandemic: A clinical trial

ÇELEBİ İ., BALCI E.

Work (Reading, Mass.), cilt.80, sa.2, ss.720-727, 2025 (SSCI) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 80 Sayı: 2
  • Basım Tarihi: 2025
  • Doi Numarası: 10.1177/10519815241289656
  • Dergi Adı: Work (Reading, Mass.)
  • Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus, ABI/INFORM, Agricultural & Environmental Science Database, Business Source Elite, Business Source Premier, CINAHL, Educational research abstracts (ERA), Environment Index, INSPEC, MEDLINE, Psycinfo
  • Sayfa Sayıları: ss.720-727
  • Anahtar Kelimeler: ambulance crew members, burnout, burnout training, COVID-19, healthcare professionals
  • Gazi Üniversitesi Adresli: Evet

Özet

BackgraundAlthough there is a growing body of intervention research addressing the impact of burnout on healthcare professionals, few researchers have focused on the impact of burnout on emergency medical service staff.ObjectiveThis paper investigated the effect of a coping training program on the burnout levels of ambulance crew members during the COVID-19 pandemic.MethodsThe sample consisted of 90 ambulance crew members in Türkiye. A psychologist implemented the intervention (coping training program) for six hours. There was no significant difference in pretest Maslach Burnout Inventory (MBI) total and subscale scores between the experimental and control groups.ResultsThe experimental group had a significantly higher mean pretest MBI "emotional exhaustion" subscale score than the posttest (25.5 ± 35.81) and follow-up (25.55 ± 16.51) scores (p = 0.048). Although the groups had lower mean follow-up MBI "emotional exhaustion" and "depersonalization" scores and higher mean follow-up MBI "personal accomplishment" scores, the difference was statistically insignificant (p > 0.05).ConclusionsThe intervention helped reduce ambulance crew members' emotional exhaustion levels in the long term. However, although there was a decrease in depersonalization and an increase in personal accomplishment, the difference was statistically insignificant.