Psychological Abuse in Public Organizations

Ulug F., Beydogan B.

AMME IDARESI DERGISI, vol.42, no.1, pp.55-86, 2009 (Journal Indexed in SSCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 42 Issue: 1
  • Publication Date: 2009
  • Title of Journal : AMME IDARESI DERGISI
  • Page Numbers: pp.55-86


Mobbing (Psychological Abuse at Work) is construed as a serious problem that might have detrimental effects on individuals, organizations and the community. The present article aims to explore mobbing in Turkish public sector organizations. The article consists of two studies. In Study 1, firstly, the psychometric characteristics of the Psychological Abuse at Work Inventory (PAWI) were evaluated. According to the findings, about sixty percent of participants reported that they were exposed to. at least one mobbing behavior in at least a six month-period in their entire working life. In Study 2, a smaller and separate group of participants was asked an open-ended question in order to gain more insight with respect to the mobbing process. In the survey, a conflict with the supervisor was commonly reported as the initial cause of mobbing. The findings of the survey also revealed that victims were psychologically worn out due to mobbing to the extent that some of them were forced to quit their jobs. The findings of both studies were discussed with. respect to the relevant literature as well as their significance for the Turkish Public Administration.